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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Their were days that went by when I did not hear from the MAC Team. They were at working on my refinance, emails were good; timely, kept us informed with contact numbers. I could reach out the MAC Team. Thank you Ishom & Balinda Benjamin
Nick and Michelle did an amazing job from start to finish in completing my loan. Michele was professional and pleasant in processing our loan. She always kept us informed throughout the process. Thank you Nick and Michelle
the people that we dealt with were very helpful and took care of any question that we had and work hard to keep us on our time line
Nic was good. The others prior acted as if there was no communication and redundancies in requests. Uncertainties. Very poor until Nic took over. And the fella that originated the process was excellent.
The loan process took a lot longer than expected; just short of 3 months.
There were some technical issues with the website in the beginning and unfortunately my first loan officer was not available but once Beth took over it was smooth sailing. Beth was great to work with!!
Had to pressure PennyMac for a better rate, I was a current customer so I wanted to keep my business with them. I got a much better offer from an outside lender than their initial offer which I had to use to pressure PennyMac to actually give me a good deal. Service was fine, they just weren't trying to do me any favors.
Very Fast close, nicely done.
Thank you for taking such special care with our refinancing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.