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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,222 reviews
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Wendy W.'s profile image
Wendy W. 
5 years ago

Seamless and easy experience with our loan officer at Pennymac. Everything was clearly communicated and completed in a timely fashion. Easiest mortgage application ever. 

Ricky J.'s profile image
Ricky J. 
5 years ago

From the time I decided to refinance and talk with Penny, I had the feeling that the process will be smooth and easy for both party. I'm impressed by how professional and diligent everybody in their part in making the whole refinancing process. Thank you. 

MICHAEL T.'s profile image
MICHAEL T. 
5 years ago

Both Michael Henry and Deion Smith were amazing! From start to finish, initial refinancing inquiry to closing, I had zero issues and feel completely satisfied. Thank you both so much and thank you to everyone who helped this process go smoothly. It is very much noticed and appreciated. 

JUSTIN B.'s profile image
JUSTIN B. 
5 years ago

5 stars 

SONIA B.'s profile image
SONIA B. 
5 years ago

The process was very smooth and Icenia did a wonderful job of keeping us updated as the refinance went through processing. We even closed sooner than I expected! 

Bharat G.'s profile image
Bharat G. 
5 years ago

N/A 

ROBERT K.'s profile image
ROBERT K. 
5 years ago

Start to finish such a smooth process 

Mario Martinez L.'s profile image
Mario Martinez L. 
5 years ago

The computer interface was easy to navigate and convenient. I just wish the loan offers were available during the process. 

006m36088 W.'s profile image
006m36088 W. 
5 years ago

from the very beginning communication with Abigail Wilson was horrible. We was always trying to get in touch with her about our loan numbers etc... it was horrible all together with dealing with her. Cammorah Washington was a lil bit better at least she did call us at the beginning but she was no help dealing with numbers due to that was Abigail department which again would not return a call. This loan process was the worst i've ever experience and i have been through a few. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,222 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.