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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication was horrible. Process took entirely too long : Mid May through July 27 although I complied promptly with all request for documents. Closing scheduled 3 different times. Was canceled 2 as paper work was not accurate. Closing person was scheduled for 7 pm when I was scheduled for 10;00 She was not sure what she was doing. Not impressed with your service. Loan Agent Eric Lewis was a ghost through out the process.
The constant communication was great for me ....thank you
Everything went smooth as possible they called me every week to give me an update all around great experience!
initially, my loan was set to close by no later than July 6th, then by July 10th. but did not close until the end of July due to delay by the underwriter
Everyone we talked to and dealt with was friendly and helpful. Thank you for helping us complete this process
PennyMac is a great lender to work with, I recommend them to anyone.
People were friendly and helpful. Just took time to get in touch. Guess you all are busy.
Quick and painless refinance. Very smooth.
Nicholas Batten had excellent customer service and consistently maintained communication. He gave me weekly updates and always took the time to thoroughly explain the process and answered any questions I had. If I called his office and left a voicemail, he would respond within minutes.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.