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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,783 reviews
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Timothy M.'s profile image
Timothy M. 
on Birdeye

4 years ago

They made it so easy 

Jared S.'s profile image
Jared S. 
on Birdeye

4 years ago

Nichole Littleton was fantastic to work with. Penny Mac and Nichole are my go to for any mortgage needs in the future. 

Melanie Z.'s profile image
Melanie Z. 
on Birdeye

4 years ago

Always a great experience working with PennyMac. They matched a rate that another company had offered without any questions. My closing went quick and smooth. 

Shane W.'s profile image
Shane W. 
on Birdeye

4 years ago

The Covid complicated things. 

Jeff H.'s profile image
Jeff H. 
on Birdeye

4 years ago

Bailey Greene was awesome from initiating the loan process to planning the right time to pull credit scores. Very knowledgeable and very responsive to emails and voice messages. Unfortunately after Bailey, the process went South. The initial preliminary closing disclosures were incorrect, the loan stalled after choosing updated quotes from rate desk, and we were forced to push back one day.Literally at closing table, V needed one more bank statement, withdrawal and deposit info before closing. 

RENE D.'s profile image
RENE D. 
on Birdeye

4 years ago

Ashley was friendly, knowledgeable, and worked with me despite my difficult schedule and phone issues. Thank you! 

Jorge A.'s profile image
Jorge A. 
on Birdeye

4 years ago

Smooth procees 

NATHAN M.'s profile image
NATHAN M. 
on Birdeye

4 years ago

This is the 3rd home loan we have had with Penny Mac. Most pleased!! 

DEBORA C.'s profile image
DEBORA C. 
on Birdeye

4 years ago

Blen was amazing - contacting me even on a Sunday afternoon! The only issues we had were that my spouse’s name was missed on the closing documents (but again Blen to the rescue!) and the title company was a bit difficult to find since they used a Regus office setting and we were not given a direct phone contact to the title company but rather the phone number for the Regus office suite. It all worked out but it was a bit uncertain. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,783 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.