PENNYMAC

Brett T. 

on Birdeye

5 years ago

Smoothest closing I've experienced. My'Esha Allen was great. 

Richard B. 

on Birdeye

5 years ago

Working with Timothy Carter was a great experience. Very knowledgeable and hard working individual. Went out of his way to help and find answers to all my questions. Extremely responsive person as opposed to my loan officer Araceli Jimenez. Not responsive to multiple phone calls. Hopefully she does not do this to all her customers. 

ERNESTO G. 

on Birdeye

5 years ago

Excellent job!! 

CARLOS M. 

on Birdeye

5 years ago

Went smooth as silk. 

JAMES M. 

on Birdeye

5 years ago

It was all good! My second deal with PennyMac was as good as it gets. Smooth as silk and they accommodated my hurried schedule to close. I would recommend them to anybody that would ask me. 

DAVID M. 

on Birdeye

5 years ago

No fredback 

JEANETTE S. 

on Birdeye

5 years ago

Our refi process was smooth and easy every step of the way. Great communication, all questions addresses, and timeline met! 

Billie M. 

on Birdeye

5 years ago

I’ve purchased and/ or refinanced several homes over the years and this refinance was the easiest and most professional I’ve ever experienced. 

Katrina H. 

on Birdeye

5 years ago

Unfortunately I had an unpleasant experience using PennyMac for refinancing a home mortgage. The beginning process seemed great. The service I received right out to the gates appeared great. The mortgage officers appeared super friendly, informative and efficient. They seemed to go out of their was to quickly respond to emails and phone calls with questions and concerns I had regarding my loan. We are now 3 months after closing and now realizing this is actually a nightmare. Very disappointed