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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,011 reviews
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Lyndon W.'s profile image
Lyndon W. 
5 years ago

Debra, denisha we're great don't know this zandy 

Leron L.'s profile image
Leron L. 
5 years ago

Information was provided as stated and when requested. The Services provided were prompt and efficient. 

John K.'s profile image
John K. 
5 years ago

Everything went as we were told and closed early 

Linda C.'s profile image
Linda C. 
5 years ago

My interaction with both Ms. Linda Frazier and Mr. Gavin McPoil was above exceptional. Both individuals answered all my questions and concerns immediately and I could not have asked for a better team. I want to personally thank both individuals for making this the easiest refinance I have ever experienced. 

Kenneth G.'s profile image
Kenneth G. 
5 years ago

You are not the secret service, so why is it so hard to speak with your person. Give up a number to reach that person. Unorganized, not timely, just about as unprofessional as any I've dealt with. Not much else to say..DeeDee Akins saved your rear ends. 

ROY S.'s profile image
ROY S. 
5 years ago

Excellent job and very responsive to my questions. This is my second home loan with PennyMac and I am a satisfied customer’ 

TERRY C.'s profile image
TERRY C. 
5 years ago

This was the easiest refill that We have ever done. Everything was done on the computer, didn't have to find extra information. It was not stressful at all. Thank you for the smooth transition. 

Josiah B.'s profile image
Josiah B. 
5 years ago

Everyone I talked to was really nice, and made sure I understood everything through the whole process. As a first time home buyer I felt confident I was making the right decisions. 

GABRIEL B.'s profile image
GABRIEL B. 
5 years ago

I couldn't be happier! Even through these terrible times we all are going through, the staff at Penny Mac had me refinanced quickly and without any long delays or "hangups". From the 1st staff member i dealt with...to the last,they ALL were great! I would highly recommend Penny Mac. Thank you Miss Ammie and ALL of your team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,011 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.