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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,014 reviews
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ROBBIE M.'s profile image
ROBBIE M. 
5 years ago

I'm totally pissed that I refinanced through PennyMac. I could have gone elsewhere but I didn't believing you guys in that you didn't want to lose me as a valued customer and would do what it takes to keep me...BS. I just found out you sold my mortgage as soon as it closed to FreddieMac, a company I would have been very low on my list of mortgage companies.  

LESLIE M.'s profile image
LESLIE M. 
5 years ago

Close my refinance in just 2&1/2 weeks 

Jerry X.'s profile image
Jerry X. 
5 years ago

All I could say is it was a great experience and I would totally recommend it to friends and families. 

Rodolfo A.'s profile image
Rodolfo A. 
5 years ago

Great service from beginning to end!! 

VLADIMIR M.'s profile image
VLADIMIR M. 
5 years ago

Overall quick and easy process! 

RODNEY S.'s profile image
RODNEY S. 
5 years ago

Brent was wonderful on all communication he kept me in formed on my loan and every step and the process he was very informative. 

LISA O.'s profile image
LISA O. 
5 years ago

There’s still an issue with My taxes 

David B.'s profile image
David B. 
5 years ago

Just ok. Did what was expected 

Luis M.'s profile image
Luis M. 
5 years ago

No communication from processor or loan officer about tasks and progress within the process. Reached out multiple times just to get updates and feedback. Frustrating from complete lack of communication on all ends. Will be refinancing again in 6 months just to acquire a more competent mortgage company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,014 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.