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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What I appreciated was that each loan associate I worked with was a specialist in each phase of the loan process. I was also treated with respect and was never made to feel like just “another applicant”.
The process was easy
We got great advice on the right type of refi for our situation. And the closing date was sooner than we had anticipated. Thank you PennyMac team.
The man who helped me was very helpful. I am in my 80's and not so good on technology. He walked me through the process. Could not have done it without his help.
The pennymac team did a fantastic job. They gave me competitive rates and was able to close on my loan with time to spare. GREAT JOB!
Although there was a consultant assigned to us, she was not easily accessible (no direct contact info was provided other than a name) until they were inquiring on why we did not want to do an appraisal. That was not the case. We dealt with too many individuals throughout the process which caused miscommunication and delays. Once it was resolved the process went very well and our loan consultant kept very good communication with us.
Five stars. The process was quick and smooth!!
Mobile notary did not seem to be onboard with scheduling more than once. Difficult to sometimes get ahold of John and Michael . Michael was the original person I had talked to. Michael did not seem to interested in getting my business in the overall. John was great throughout and seemed very concerned with any issues I had once I was able to speak with him. I have been told I could have closed this loan for much cheaper through other lenders which is concerning.
The company could have been represented by an agent better. feel free to contact me - L. - Stepney
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,614 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.