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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
we had to stop the closing once because I a PennyMac representative said I was not going to get the escrow back (4,000) and that only gave 500 ever. I stopped the closing and called to let them know what happened and that I was going elsewhere. Only thanks for Mohammed at PennyMac did they respond with urgency and the next closing, one week later, went smoothly. A manager called to apologize for all that happened and I appreciated that.
Many messages were left and emails sent, but Zandy was only responsive in returning calls once my husband started making the calls because communication from Zandy and PennyMac dropped off. They offered the lowest possible rate and for that I would refer a friend, but for customer service and experience, I would not.
Clear communication and expectations. Great experience!
NA
Great experience from start to finish. Great communication!
The easiest process for closing with a VA loan. Very open to communicating and explaining documents!
Everything was done in a professional manner.
The speed and ease of my home refinance loan was the best experience I have ever had, refinancing a home. The entire process from the first call to closing was less than a month. Outstanding service!
Quick and effective refinance.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.