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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
An excellent customer service experience. A very positively engaging team. The process went very smoothly.
Business response:
Hi Sean - Your feedback is greatly appreciated. Thank you for the review.
I appreciate that everyone responded quickly. There was a lot to do in a short amount of time and it was completed with no stalling out.
Business response:
Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
If I had any questions or needed further explanation, they answered quickly. Great to work with.
Business response:
Hi Melody - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great communication!!!
Business response:
Hi Lee - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Ashlee,Brianna,Michael and the entire team. Job well done. Thanks guys
Business response:
Hi Reynaldo - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tyra and Hunter were wonderful, we had no worries throughout the entire process because they made us feel confident that they had everything under control. We have used Pennymac for our mortgage for the past three homes and will continue to do so.
Business response:
Hi Jeremy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Yester was the best!
Business response:
Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I applaud and appreciate the service we received from Layal, Grace, and Kaitlyn. Great teamwork and commitment to getting the loan done. Thank you from my family to all you.
Business response:
Thank you for the positive review, Edwin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Kyla was awesome! She was very informative and attentive to my concerns. She worked to make the process as simple as possible. Andre worked out my issues and made sure I was able to close on time. Great service all the way around.
Business response:
Hi Schantel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
PENNYMAC has a 4.4 star rating with 49,001 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.