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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall great, hassle free experience.
Business response:
Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The mortgage team mainly Latrice kept me informed and updated almost daily of any information they needed from me and the progress of my refinance. I was very pleased!!!
Business response:
Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only “negative” feedback I have is regarding the notary. I’m not sure if it is common practice to not flag the signature pages; however, none of mine were flagged and she was quickly flipping through telling me which ones to sign/date. One of my
Business response:
Hi Nadallie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I wanted to express my gratitude for your exceptional service. Your professionalism and dedication to helping me secure a loan for my new home is highly appreciated. You truly went above and beyond to ensure my satisfaction throughout the process.
Business response:
Hi Kiran - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great experience
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
The only issue we had was at signing that our initials were turned around. I had hers and she had mine. It was just an added inconvenience as we had to cross out the initial then initial it and change it every where we had to sign which was a lot.
Business response:
Hi Terry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Sandra was very responsive. I had no issues ever getting a hold of her. Even for quick simple questions. And she was always prompt and timely with her response. She and Andrew went above and beyond for me And I am very thankful for that.
Business response:
Thank you for the positive review, Felix! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The process was easy and straightforward, and the team was great!
Business response:
Hi Michelle - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,940 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.