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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If I could give this service zero stars I would. They lack clear and coherent communication and when I need to call someone I only ever get redirected to their automated line which never helps answer my questions. Run away as fast as you can.
Business response:
Hi Ethan - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very helpful and a pleasure to work with. The team made everything very simple to complete!!!
Business response:
Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Communication was great, service was quick, explanations were thorough
Business response:
Hi Diana - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very responsive and guided me through the entire process, addressing all my questions and concerns. Their support made everything smooth and stress-free. Highly recommend!
Business response:
Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
We had the best experience! Lee was fantastic and the entire team did a great job. Thanks to all!
Business response:
Thank you for the positive review, Holly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
From Layal to Saundra, the entire home loan process was the smoothest my husband and I have ever experienced. That says a lot since we've purchased 7-8 homes in our 38 years together!
Business response:
Hi Vonna - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Thank you for the positive review, Mario! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone from Pennymac's Abigail Pouncey and Yester Gazdijian to Angie with Old Republic Title to the appraiser Bryan to the Escrow officer Lucy, etc., etc., have been absolutely wonderful throughout the entire process. Keep up the great work!
Business response:
Thank you for taking the time to share your experience with us, Clint. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Michael helped to make the process simple and quick. Closing was a breeze. So grateful.
Business response:
Hi Leasa - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.