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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,068 reviews
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Shannon G.'s profile image
Shannon G. 
on Birdeye

5 months ago

The communication was stellar. We had some issues with verifying employment and Eric made sure to tell us everything we needed to get to the next step. The fact that they offer text for communication was a great alternative. 

Business response:

Hi Shannon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Timothy C.'s profile image
Timothy C. 
on Birdeye

5 months ago

None at this time totally satisfied with the service  

Business response:

Hi Timothy - Your feedback is greatly appreciated. Thank you for the review. 

Garwood W.'s profile image
Garwood W. 
on Birdeye

5 months ago

Great information. Was kept up on all phases of the loan. The easy communication and being kept up to date on the different issues and processes made this a great experience.  

Business response:

Hi Garwood - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
on Birdeye

5 months ago

Ammie Mack was great to work with!  

Business response:

Hi Thomas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alex H.'s profile image
Alex H. 
on Birdeye

5 months ago

Great communication and experience  

Business response:

Hi Alex - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Barbara S.'s profile image
Barbara S. 
on Birdeye

5 months ago

The team couldn't have been more helpful. 

Business response:

Hi Barbara - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Patrick F.'s profile image
Patrick F. 
on Birdeye

5 months ago

This went very smoothly! Thank you!!  

Business response:

Thank you for the positive review, Patrick! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dorean M.'s profile image
Dorean M. 
on Birdeye

5 months ago

The notary could have have more customer service skills. 

Business response:

Thank you for taking the time to share your experience with us, Dorean. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kimberley S.'s profile image
Kimberley S. 
on Birdeye

5 months ago

Great experience with knowledge and understanding to my needs!  

Business response:

Hi Kimberley - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,068 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.