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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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Alisha B.'s profile image
Alisha B. 
on Birdeye

6 months ago

Thank you for continually communicating with us through the whole process and answering any questions or concerns we had. 

Business response:

Hi Alisha - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Curtis B.'s profile image
Curtis B. 
on Birdeye

6 months ago

This is my second mortgage with penny mac, and I am extremely satisfied with both of them. 

Business response:

Thank you for the positive review, Curtis! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael W.'s profile image
Michael W. 
on Birdeye

6 months ago

Kyle and Hilda were both great, very attentive and responsive and I feel went above and beyond to make the process as simple as possible for me.  

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Cynthia R.'s profile image
Cynthia R. 
on Birdeye

6 months ago

Latoya made this process very easy and professional. 

Business response:

Hi Cynthia - Your feedback is greatly appreciated. Thank you for the review. 

Maranda B.'s profile image
Maranda B. 
on Birdeye

6 months ago

Everything went very smoothly, and was explained to me very well. I feel the closing costs were a bit pricey, but overall a very pleasant experience. 

Business response:

Hi Maranda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Matthew M.'s profile image
Matthew M. 
on Birdeye

6 months ago

Easy process 

Business response:

Hi Matthew - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael P.'s profile image
Michael P. 
on Birdeye

6 months ago

Everyone I encountered during the loan process were very professional from the first contact to the lady that closed the loan with the title company  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Ethan W.'s profile image
Ethan W. 
on Birdeye

6 months ago

Faiza was wonderful and always on top of the transaction. Thank you for the smooth experience. 

Business response:

Hi Ethan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel O.'s profile image
Daniel O. 
on Birdeye

6 months ago

Norma and her team were amazing and responded very quickly! This is my 3rd mortgage with PENNYMAC and I am very happy! 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.