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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
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Rose R.'s profile image
Rose R. 
a year ago

Matt McGlinn was an excellent loan originator and always answered my questions / concerns in a timely manner. Barry Morrow was very prompt and professional. Top notch team of loan personnel. 

Business response:

Hi Rose - Your feedback is greatly appreciated. Thank you for the review. 

Michael Y.'s profile image
Michael Y. 
a year ago

Amazing service 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Amanda S.'s profile image
Amanda S. 
a year ago

Nestor and Faiza were absolutely great! Easiest mortgage process that I have ever experienced! They were supportive and kind throughout the entire process! Any time I had questions or needed anything, they were both easily accessible & eager help! 

Business response:

Hi Amanda - Your feedback is greatly appreciated. Thank you for the review. 

Sheetal P.'s profile image
Sheetal P. 
a year ago

Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly. 

Business response:

Hi Sheetal - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yul H.'s profile image
Yul H. 
a year ago

The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address. 

Business response:

Thank you for the positive review, Yul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony L.'s profile image
Anthony L. 
a year ago

None 

Business response:

Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tommy M.'s profile image
Tommy M. 
a year ago

Everyone was quick, cordial and friendly, helpful and on point with any updates. 

Business response:

Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Steve S.'s profile image
Steve S. 
a year ago

Smooth process had a few hiccups, but the loan processing team was on top of it and resolved everything quickly. 

Business response:

Thank you for taking the time to share your experience with us, Steve. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brian G.'s profile image
Brian G. 
a year ago

It was a smooth and easy process 

Business response:

Hi Brian - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.