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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,068 reviews
Select a rating
Joaquin C.'s profile image
Joaquin C. 
on Birdeye

5 months ago

None  

Business response:

Hi Joaquin - Your feedback is greatly appreciated. Thank you for the review. 

Patricia L.'s profile image
Patricia L. 
on Birdeye

5 months ago

I'm happy with the experience I've had with my PennyMac loan request. I was kept up to date every step of the process and it was done promptly.  

Business response:

Hi Patricia - Your feedback is greatly appreciated. Thank you for the review. 

Yolette L.'s profile image
Yolette L. 
on Birdeye

5 months ago

Professional; quick to respond;on top of everything; efficient; cordial and relateable 

Business response:

Hi Yolette - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

George S.'s profile image
George S. 
on Birdeye

5 months ago

Our 1st Mortgage is also Penny Mac, we came back because we feel your firm is efficient and safe. 

Business response:

Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Marcus H.'s profile image
Marcus H. 
on Birdeye

5 months ago

The refinance went real smooth  

Business response:

Thank you for the positive review, Marcus! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeremy S.'s profile image
Jeremy S. 
on Birdeye

5 months ago

None  

Business response:

Hi Jeremy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Casey B.'s profile image
Casey B. 
on Birdeye

5 months ago

Everyone was great to work with and the process was so smooth.  

Business response:

Thank you for taking the time to share your experience with us, Casey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Yvette M.'s profile image
Yvette M. 
on Birdeye

5 months ago

The team was terrific. Very helpful and able to answer all my questions. Thank you so much! 

Business response:

Thank you for taking the time to share your experience with us, Yvette. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Patricia F.'s profile image
Patricia F. 
on Birdeye

5 months ago

None 

Business response:

Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,068 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.