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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Matt McGlinn was an excellent loan originator and always answered my questions / concerns in a timely manner. Barry Morrow was very prompt and professional. Top notch team of loan personnel.
Business response:
Hi Rose - Your feedback is greatly appreciated. Thank you for the review.
Amazing service
Business response:
Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nestor and Faiza were absolutely great! Easiest mortgage process that I have ever experienced! They were supportive and kind throughout the entire process! Any time I had questions or needed anything, they were both easily accessible & eager help!
Business response:
Hi Amanda - Your feedback is greatly appreciated. Thank you for the review.
Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly.
Business response:
Hi Sheetal - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address.
Business response:
Thank you for the positive review, Yul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was quick, cordial and friendly, helpful and on point with any updates.
Business response:
Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Smooth process had a few hiccups, but the loan processing team was on top of it and resolved everything quickly.
Business response:
Thank you for taking the time to share your experience with us, Steve. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It was a smooth and easy process
Business response:
Hi Brian - Your feedback is greatly appreciated. Thank you for the review.
PENNYMAC has a 4.4 star rating with 49,442 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.