This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called Pennymac in distress after a distressing experience with Windham Timeshare. I entered a meeting w them owing $30k, expecting to resolve issues. I later realized I owed in excess of $100K. Jason was so kind & calm & non accusing. EVERYONE WAS
Business response:
Hi Stephanie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone was very patient walking us thru each step! We will definitely recommend Pennymac! Chaix Cole was great to work with!
Business response:
Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you for your professionalism and assistance. The entire team that processed my loan was phenomenal.
Business response:
Thank you for taking the time to share your experience with us, Gwendolyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Good Job!!!!!!!!!!!
Business response:
Thank you for taking the time to share your experience with us, Donald. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone was very knowledgeable and helpful.
Business response:
Hi Paul - Your feedback is greatly appreciated. Thank you for the review.
I had a lot of hesitancy to move from the local bank I was working to move to PennyMac. Not that I had a bad experience prior, but I was sure I would miss the personal touch of a local bank. I couldn't have been more wrong. Oscar and Tyra were great.
Business response:
Hi Everett - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The time and consideration that was put forth, to ensure that I received excellent results, is greatly appreciated. Thank you!
Business response:
Hi Kyle - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This loan process was the easiest I’ve ever had thank you so much.
Business response:
Hi Wanda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My Mortgage was just sold to Pennymac they are no better than BofA, but thats another story... I received a welcome letter and then immediately received a second letter threatening to place their own Homeowners insurance on my property claiming "our records indicate your Homeowners (hazard) Insurance has expired, and we do not have evidence that you obtained new coverage." This is total B.S. because it is a brand new loan and new homeowners insurance policy paid in full until March of 2025. I know when they purchased this lo... read more
Business response:
Hi Putt - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,940 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.