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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My only problem is that at times the process seemed confusing. Each time I called I spoke with a different person. Why can't there be one point of contact for the whole procedure
Business response:
Thank you for taking the time to share your experience with us, Raymond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
thank you for the patient and kind throughout the process .
Business response:
Thank you for taking the time to share your experience with us, Dung. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The PennyMac team made the process very easy. With the guidance of Maria Espana and Latrice Autry I was able to complete the process quickly and eaasily.
Business response:
Hi Damond - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process indicator was really helpful.
Business response:
Hi Harry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Negative
Business response:
Hi Corey - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Edna and Patrick were truly the best and more than I ever could’ve asked for. They made the process so seamless and easy and I felt truly taken care of. I am so appreciative for the support I received throughout. Highly recommend
Business response:
Hi Ayana - Your feedback is greatly appreciated. Thank you for the review.
Marc Stallings, Peter Ashworth, and all the agents behind the scenes came together to provide the best possible refinance package to meet my needs. I am very appreciative of the hard work done, and their super-professionalism and courteousness.
Business response:
Hi Adria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tommy and Norma helped make the process so clear and they were very friendly. This kind of thing wrecks my nerves; they were very assuring and put up with the many changes in direction my husband and I made. Thank you, Tommy and Norma!
Business response:
Hi Alenda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Nanci oliveras took care of my account like a pro I’m very pleased with the way she informed me of the process and with th unknown things she gave me understanding
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.