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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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Joseph O N.'s profile image
Joseph O N. 
on Birdeye

6 months ago

Sometimes it didn't go as planned, as we are rural residents and the wifi service sometimes slower than mollasies 

Business response:

Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael E.'s profile image
Michael E. 
on Birdeye

6 months ago

Excellent service...thank you 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Angela S.'s profile image
Angela S. 
on Birdeye

6 months ago

The process was easy and quick. Everyone was attentive and extremely helpful 

Business response:

Thank you for taking the time to share your experience with us, Angela. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jerry N.'s profile image
Jerry N. 
on Birdeye

6 months ago

Thanks so much for everything! I was in business for over 41 years, when the Great Recession hit my company and others in the USA! Almost all large corp. received some financial help, I could not find any help at all?? Thanks for Helping Twice!🙏🇺🇸 

Business response:

Hi Jerry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hung V.'s profile image
Hung V. 
on Birdeye

6 months ago

Your Team very helpful and Efficient. Excellent job👍💐❤️🌺 

Business response:

Thank you for the positive review, Hung! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Effie J.'s profile image
Effie J. 
on Birdeye

7 months ago

When I had a question, the loan team was helpful and did not delay. Thanks for all of your help! 

Business response:

Hi Effie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Stephanie W.'s profile image
Stephanie W. 
on Birdeye

7 months ago

The team made this easy and stress-free.  

Business response:

Hi Stephanie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ronald V.'s profile image
Ronald V. 
on Birdeye

7 months ago

Yester did an outstanding job with our loan. She communicated in a timely manner and answered all our questions. She made the whole experience appear effortless. 

Business response:

Thank you for taking the time to share your experience with us, Ronald. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Araceli B.'s profile image
Araceli B. 
on Birdeye

7 months ago

Bethany and Tyra were excellent!  

Business response:

Thank you for the positive review, Araceli! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.