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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,068 reviews
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Roger G.'s profile image
Roger G. 
on Birdeye

5 months ago

Anna has been absolutely wonderful. She was very patient and professional. 

Business response:

Hi Roger - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Orlando O.'s profile image
Orlando O. 
on Birdeye

5 months ago

No other thoughts, Thank You for all your help. God bless. 

Business response:

Hi Orlando - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Nicole H.'s profile image
Nicole H. 
on Birdeye

5 months ago

Yester was simply amazing. She was available throughout this process to answer all my questions. She was very thorough and professional. Thank you Yester for your help.  

Business response:

Hi Nicole - Your feedback is greatly appreciated. Thank you for the review. 

Michael M.'s profile image
Michael M. 
on Birdeye

5 months ago

The team was amazing. Tasha was extremely helpful and communicated effectively. She deserves a raise.  

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Julie M.'s profile image
Julie M. 
on Birdeye

5 months ago

Dustin Terrazas was awesome! i’ve had a bad experience in the past, so I kept putting off contacting PennyMac about refinancing. I’m so glad I finally did and got in contact with Dustin. He made the process go smoothly and quickly. Thank you!  

Business response:

Thank you for the positive review, Julie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jesus A.'s profile image
Jesus A. 
on Birdeye

5 months ago

Eric and Jason were a pleasure to work with 

Business response:

Hi Jesus - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Henry D.'s profile image
Henry D. 
on Birdeye

5 months ago

Professionalism, quick responses to my questions, clear instructions from the loan team. 

Business response:

Hi Henry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas B.'s profile image
Thomas B. 
on Birdeye

5 months ago

Michael was great to work with very resppnsive to my many calls and always had my answers. I would recommend him to anyone  

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Victor C.'s profile image
Victor C. 
on Birdeye

5 months ago

The experience was good. Thanks 

Business response:

Hi Victor - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,068 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.