PENNYMAC

Javier Alvarado J. 

on Birdeye

5 years ago

Straight forward process. PennyMac staff is friendly, and knowledgeable. 

BEATRICE O. 

on Birdeye

5 years ago

5 star rating, you were very conscious and observed my privacy by asking for my identification each time. You were flexible and accommodated my needs and met my closing deadline. Very good service. 

DEBORAH V. 

on Birdeye

5 years ago

Raven was wonderful. I was handed off to Raven after another loan processor couldn't get the job done. Jordan Smith, did a horrible job with my loan. After I complained that it had not closed in over 2 months, Raven took over and processed it in 4 days. I am not sure what the hold up was with Jordan Smith, but he couldn't answer my questions, he couldn't supply paperwork that supposedly was required, he would not call back when promised, and his only reply to me regularly was "I don't know." 

John S. 

on Birdeye

5 years ago

We walked through the statements and the process and the day of the closing it went exactly as I expected. Jason is friendly, I can tell he cares and that makes me want to do business with PennyMac. 

ANGELA H. 

on Birdeye

5 years ago

The process was very smooth 

Jay C. 

on Birdeye

5 years ago

Great Experience. 

JAMIE B. 

on Birdeye

5 years ago

Great clear information and answers to my questions to help me make important decisions. Fantastic service from everyone I dealt with. 

ROBERT B. 

on Birdeye

5 years ago

Blen was so helpful during this process!! I really enjoyed working with her and the rest of the MyMac team. 

MICHAEL W. 

on Birdeye

5 years ago

My experience would have been better if I received return emails when I tried to reach out with questions. Many of the emails were never returned or addressed.