PENNYMAC

JESSE B. 

on Birdeye

5 years ago

Everything was communicated to me within a timely manner and very organized. 

DAVID S. 

on Birdeye

5 years ago

Writing up the loan documents like they are your own. ( to save money). 

MICHEL B. 

on Birdeye

5 years ago

Blen Ilemu was excellent in helping me avoid problems with V.A. appraisal. Helped me get appraisal on time. My previous experience cost me a lot of money, which is partly why I had to go through with refinancing. My experience with Pennymac has not always been great. She's the main reason this finance went through flawlessly. Give her a raise. 

TRAVIS D. 

on Birdeye

5 years ago

the process was quick and the information given to me in the first conversation was accurate with the information at closing. 

Javier Alvarado J. 

on Birdeye

5 years ago

Straight forward process. PennyMac staff is friendly, and knowledgeable. 

DEBORAH V. 

on Birdeye

5 years ago

Raven was wonderful. I was handed off to Raven after another loan processor couldn't get the job done. Jordan Smith, did a horrible job with my loan. After I complained that it had not closed in over 2 months, Raven took over and processed it in 4 days. I am not sure what the hold up was with Jordan Smith, but he couldn't answer my questions, he couldn't supply paperwork that supposedly was required, he would not call back when promised, and his only reply to me regularly was "I don't know." 

Joseph W. 

on Birdeye

5 years ago

Ease of commutation and action 

Jacquelyn R. 

on Birdeye

5 years ago

Ms.Gilbert She has such a delightful personality on top of being very professional always adding a YES MAM! Thank you so much for even going above and beyond on my social security number clarification and martial status to its correct conclusion. 

VARUN C. 

on Birdeye

5 years ago

Angel Pots was helpful. She explained every detail clearly and went through the numbers step by step and answered all my questions professionally.