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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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WENDELL W.'s profile image
WENDELL W. 
on Birdeye

3 years ago

The process for my refinance went quite smoothly. I already have my mortgage with Penny Mac so perhaps it was not as complicated as some, but everyone whom I communicate with were pleasant and knowledgeable. You all were proactive and requested documents in time for me to meet your deadlines. Julia whom initiated my request gave me comfort that staying with Penny Mac was the right thing to do, she answered all of my questions and explained next steps. Great job all. 

YAROSLAV M.'s profile image
YAROSLAV M. 
on Birdeye

3 years ago

Overall my experience with PennyMac was great, from the first call and through the entire process. Great support from the team. 

James D.'s profile image
James D. 
on Birdeye

3 years ago

great team of people 

TOBY S.'s profile image
TOBY S. 
on Birdeye

3 years ago

Blen was absolutely Awesome and very helpful! Really enjoyed working with her. Very nice and smart professional. A+ 

MICHEL B.'s profile image
MICHEL B. 
on Birdeye

3 years ago

Blen Ilemu was excellent in helping me avoid problems with V.A. appraisal. Helped me get appraisal on time. My previous experience cost me a lot of money, which is partly why I had to go through with refinancing. My experience with Pennymac has not always been great. She's the main reason this finance went through flawlessly. Give her a raise. 

TRAVIS D.'s profile image
TRAVIS D. 
on Birdeye

3 years ago

the process was quick and the information given to me in the first conversation was accurate with the information at closing. 

Joseph W.'s profile image
Joseph W. 
on Birdeye

3 years ago

Ease of commutation and action 

Jacquelyn R.'s profile image
Jacquelyn R. 
on Birdeye

3 years ago

Ms.Gilbert She has such a delightful personality on top of being very professional always adding a YES MAM! Thank you so much for even going above and beyond on my social security number clarification and martial status to its correct conclusion. 

VARUN C.'s profile image
VARUN C. 
on Birdeye

3 years ago

Angel Pots was helpful. She explained every detail clearly and went through the numbers step by step and answered all my questions professionally. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.