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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process for my refinance went quite smoothly. I already have my mortgage with Penny Mac so perhaps it was not as complicated as some, but everyone whom I communicate with were pleasant and knowledgeable. You all were proactive and requested documents in time for me to meet your deadlines. Julia whom initiated my request gave me comfort that staying with Penny Mac was the right thing to do, she answered all of my questions and explained next steps. Great job all.
Overall my experience with PennyMac was great, from the first call and through the entire process. Great support from the team.
great team of people
Blen was absolutely Awesome and very helpful! Really enjoyed working with her. Very nice and smart professional. A+
Blen Ilemu was excellent in helping me avoid problems with V.A. appraisal. Helped me get appraisal on time. My previous experience cost me a lot of money, which is partly why I had to go through with refinancing. My experience with Pennymac has not always been great. She's the main reason this finance went through flawlessly. Give her a raise.
the process was quick and the information given to me in the first conversation was accurate with the information at closing.
Ease of commutation and action
Ms.Gilbert She has such a delightful personality on top of being very professional always adding a YES MAM! Thank you so much for even going above and beyond on my social security number clarification and martial status to its correct conclusion.
Angel Pots was helpful. She explained every detail clearly and went through the numbers step by step and answered all my questions professionally.
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.