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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lisa-Danielle Lane was an exceptional person to work with. My loan was delayed not due to anything on her end but due to the high volume of applications. Every time I called, she returned my call. Every question was answered, and she was my biggest cheerleader to get me to the finish line with closing out my refinance. She was professional, prompt, and informative. It was a joy to work with her through this process.
Not too bad.
Can do better by closing within the estimated timeframe
My overall experience was great. I appreciate Jasmine’s patience and understanding throughout this entire process.
corporate communications were slow and phone service bad. However once I connected with Charise in my state all was good.
PennyMac saved me tons of money with an exceptional refinance rate!
Doing all the work over the phone and via email went as well as could be expected. Closing was very easy.
The experience with PennyMac was great. I had some trouble with getting a notary out and she/he missed several appointments and this made the experience a little upsetting but I understand this was not PennyMac’s doing. Other than that every question I had was answered and help was always there.
Staff went above and beyond normal working hours to ensure my inquiries were addressed. Thank You.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.