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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Denesia R.'s profile image
Denesia R. 
on Birdeye

3 years ago

Lisa-Danielle Lane was an exceptional person to work with. My loan was delayed not due to anything on her end but due to the high volume of applications. Every time I called, she returned my call. Every question was answered, and she was my biggest cheerleader to get me to the finish line with closing out my refinance. She was professional, prompt, and informative. It was a joy to work with her through this process. 

SCOTT L.'s profile image
SCOTT L. 
on Birdeye

3 years ago

Not too bad. 

SHERYL C.'s profile image
SHERYL C. 
on Birdeye

3 years ago

Can do better by closing within the estimated timeframe 

JERROD B.'s profile image
JERROD B. 
on Birdeye

3 years ago

My overall experience was great. I appreciate Jasmine’s patience and understanding throughout this entire process. 

RONALD S.'s profile image
RONALD S. 
on Birdeye

3 years ago

corporate communications were slow and phone service bad. However once I connected with Charise in my state all was good. 

VICTOR S.'s profile image
VICTOR S. 
on Birdeye

3 years ago

PennyMac saved me tons of money with an exceptional refinance rate! 

Julie M.'s profile image
Julie M. 
on Birdeye

3 years ago

Doing all the work over the phone and via email went as well as could be expected. Closing was very easy. 

Ashley G.'s profile image
Ashley G. 
on Birdeye

3 years ago

The experience with PennyMac was great. I had some trouble with getting a notary out and she/he missed several appointments and this made the experience a little upsetting but I understand this was not PennyMac’s doing. Other than that every question I had was answered and help was always there. 

ALAN P.'s profile image
ALAN P. 
on Birdeye

3 years ago

Staff went above and beyond normal working hours to ensure my inquiries were addressed. Thank You. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.