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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Michele K.'s profile image
Michele K. 
on Birdeye

3 years ago

Easy and fast! I appreciate the team working with us! 

NORA Torres Z.'s profile image
NORA Torres Z. 
on Birdeye

3 years ago

*****My experience with my loan was awesome. The process was fast and accurate. Blen my agent was very respectful, courteous and very informative and answered all my questions and concern. My Mac Team knew what the word "Teamwork" means.Thank you so much Quintrell and Blen 

JONATHAN L.'s profile image
JONATHAN L. 
on Birdeye

3 years ago

Better communication, accurate time frame to close. This loan took 5 month st close. I was lied to, the money at close changed 4 times. You cost me additional money and I was stood up at the closing table 2x. I have NEVER in my life had such problems. If it wouldn't cost me additional money, I would move both my loans and NEVER come back to PennyMac. Very unhappy customer 

Kimberly B.'s profile image
Kimberly B. 
on Birdeye

3 years ago

Overall my experience was good. Only complaint was In the middle of the process being asked for the same information several times even after giving the information asked. Closing took longer than Expected but other than that my overall experience was good. 

Adam K.'s profile image
Adam K. 
on Birdeye

3 years ago

Everything went smooth. It was a great experience. Easiest closing we have ever done. 

Richard G.'s profile image
Richard G. 
on Birdeye

3 years ago

Vonne was amazing. She and Dianna Rogel worked in our favor very well. Tuff to do from home. These ladies were aces to us! 

Brian B.'s profile image
Brian B. 
on Birdeye

3 years ago

Robert exceeded my expectations at every turn. I was impressed when it came to him explaining the process, answering questions, fixing issues and his availability. Great job! 

KRISTY M.'s profile image
KRISTY M. 
on Birdeye

3 years ago

Such an easy process overall. I had weekly updates via e-mails/phone calls to let me know the status and any documents needed from me to keep the process moving forward. I closed 2 weeks earlier than expected, which was great. 

Louis P.'s profile image
Louis P. 
on Birdeye

3 years ago

When I decided to refinance I thought going through PennyMac would make it quicker and smoother since my existing loan was with PennyMac. It took longer and I had to supply info that was already on my current loan. My daughter went through Quicken to refinance and she closed in 3 weeks at a lower rate. Hindsight tells me I should have listened to my daughter. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.