PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
4.46,791 reviews
Select a rating
ZACHARY S.'s profile image
ZACHARY S. 
5 years ago

Blen is AMAZING! She was so great to answer all our questions and took great care of us! For PennyMac, overall, the closing costs are ridiculously high and should be considered criminal. But, other than that, they're easy to work with! 

BOMIRTH J.'s profile image
BOMIRTH J. 
5 years ago

From start to finish the Penny Mac team were great! 

Kevin R.'s profile image
Kevin R. 
5 years ago

Fast, informative and efficient! 

Ashley G.'s profile image
Ashley G. 
5 years ago

The experience with PennyMac was great. I had some trouble with getting a notary out and she/he missed several appointments and this made the experience a little upsetting but I understand this was not PennyMac’s doing. Other than that every question I had was answered and help was always there. 

Emmanuel U.'s profile image
Emmanuel U. 
5 years ago

The experience was very pleasant. 

Andrew B.'s profile image
Andrew B. 
5 years ago

Jesse was awesome, I had questions all the time. There at the end of the process I got a little frustrated with the closing team but it ended out they worked very hard and got the issues resolved for us to close the day we had said. It was a scary thought for us because we sold our home and closed on it and we got it closed and had to be out in a time frame. And PennyMac made sure we got to close that same day. Thanks for everything 

CYRIL O.'s profile image
CYRIL O. 
5 years ago

It is was an overall good experience from beginning to end. Thanks for the professionalism and attention. 

SHAWN F.'s profile image
SHAWN F. 
5 years ago

The process of the refinance was fairly stress free. My greatest qualm was that I did not have someone I could call directly to ask questions. The lack of communication was astounding and wish things were communicated in a timely fashion. The documents provided to my wife and I stated dates that were not adhered too. 

DARRELL B.'s profile image
DARRELL B. 
5 years ago

I was able to do my refi in 30 days. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.