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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Daily , Lisa and the MAC Team were very professional and a pleasure to work with. Im aware of their (unprecedented) volume of refi's and new mortgages. Daily took a much-deserved very brief paternity LOA which put a bit of strain in communication and difficulty when some numbers changed during the refi process. I have A+ credit and Ive gone through the mortgage and refi process many times so I know that details matter and communication is key. All in all it went well. the refi went through
Great experience.
Penny Mac associates were very friendly and efficient during my loan refinance process.
The terms of several Closing Disclosures were inaccurate, even on the one we used to finally close. -first CD included cash to Homeowner, which was not requested -another CD included Escrow, which was not requested -another CD did not include applying our our current loan Escrow to pay down our current mortgage/loan The actual closing with the Notary was smooth Rachel Harris in particular was very helpful in finally getting this all resolved. The whole process took 3 months.
Kristen, and the whole staff at PennyMac did a great job in processing our loan experience. We had a change to our application 1 week before closing. Kristen went out if her way to make sure we could close on time Would highly recommend PennyMsc to anyone wishing to buy a home.
Rachel is wonderful. She helped answer all my quedtion throughout my refinancing process. She's very attentive, understanding, and patient.
Rachel did a great job, very happy with the overall process.
The process was clear and concise. Reps stayed in contact with us weekly so that we knew what was happening. Signing was easy and funds were directly deposited to our account.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.