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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance process was very quick.
1. Scheduling appointment to sign closing documents: it took several calls, half were not returned by PennyMac. Finally we scheduled an appointment via a live phone conversation, but didn't receive any email confirmation. We called PennyMac as date approached to confirm, but no reply to our Emails or Voicemails-they didn't actually schedule it! So we had to schedule another date. 2. Closing docs: I saw 2 errors & send 3 emails & 1 voicemail with zero response & they weren't fixed.
Great experience.
the actual refinance day was frustrating. we had set a time but then later changed it & it was changed days before the appointment (was at 3 & moved to 5) but this info was never changed w/the guy who was doing the closing. & we were told we could use a personal check and we couldn't so then we had to run around the next morning to get a bank check, which we had planned on getting before we were told we could use a personal check.
Penny Mac associates were very friendly and efficient during my loan refinance process.
Kristen, and the whole staff at PennyMac did a great job in processing our loan experience. We had a change to our application 1 week before closing. Kristen went out if her way to make sure we could close on time Would highly recommend PennyMsc to anyone wishing to buy a home.
Jesse was great to work with explaining everything thoroughly and communicating on a regular basis. Overall high satisfaction with the entire process!
Jesse is very easy to work with and straight forward through the whole process. Thank you!
Simple misspelling of a name on the signature line but overall very easy and great service. I look forward to contacting you soon on a business purchase.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.