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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Was a very smooth and easy process from start to finish. I love being able to upload the documents they needed from me and had an email address if I needed to ask questions.
Xavier Johnson Was very helpful in the whole process unfortunately my loan officer Samson Nargizyan was very unhelpful and promised call backs and never called back 5 times. Xaiver was the only helpful person I spoke to and the only reason I opted to stay with PennyMac.
Great experience. Fast closing on a refinance. Andrea, Closing Manager, Vonnye, Closing Officer and Michael, Loan Officer were awesome and accommodating starting with giving me a great interest rate which reduced my loan by over $500.00 per month, no points. Even went to bat on my behalf with my title company to find me a mobile notary. They picked up the notary fee due to the slight inconvenience and gave me direct access to them when needed day or night. Highly recommend them and Pennymac.
Quick, easy and with great communication. Great company to work with during our loan process.
PennyMacisvey lucky to have Tameka Wyatt as an employee. She cares about customers, timely addresses concerns & communicates effectively. Underwriting & closing employees need to pay attention to the file at hand.They asked for documents which were already inmy file(had they looked)multiple times which delayed my closing & ultimately cost me money.Terea Henry experienced how documents were requested from these departments which were already in my fileor were inaccurate MyCD wrong & I found it
Our only issue was that the loan sat for days/weeks waiting for "Title" to do whatever they do, and there were several emails from Danyell to that effect. only after pushing to get a answer did "Title" finally get on the stick and get is through. I don't think it was Danyell's fault, but maybe she should be more insistent on answers from Title, sooner.
easy process no surprises
It took forever, Communication was very poor.
Very flexible with my schedule and very professional. Experience was easy and stress-free.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.