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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Francesca is very helpful ,All my question are answered in timely matter , re assure me when I have A doubts , explain the process clearly . It was pleasure doing business with her 😊. Aileen O , 09/28/2020
Great experience
Jasmine kept me abreast of anything pertinent to my loan so that I never felt as if I was in the dark about anything. If I had a question about anything she responded promptly and went above and beyond to answer or get the answers to any questions. She absolutely made this process easier for us by being responsive and caring.
Xavier was great, kept me well informed and stayed in contact often. Really appreciate his help along with all the others in the process.
Our initial closing date and time, the notary did not show up. I had to call the title company myself to find out what happened and to re-schedule. Other than this, overall it was a good experience.
Everything once it was done correctly was a good experience.
Kristen was awesome and the process was very smooth up until my actual closing- that really ruined my whole experience it had me and everyone around me super stressed.
I felt I was just another number to the loan officer. After being handed over to the loan processor getting the information over to the loan officer to get answers to my questions took longer than necessary and when I got my loan docs they were incorrect 3 times. The first time when the first Notary came to sign docs, then the follow up email of the docs and then the third time when the last notary came to sign the closing costs still was incorrect. Luckily the Jasmine got them correct finally.
Great communication throughout. Process was fast, smooth and efficient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.