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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Thanks to everyone who helped us! Randy and Jesse were professional and quick to help.
The refinance process sure was easy, and pennyMac offered the best rate. We were happy to keep our loan with PMAC.
My problems were with ServiceLink. My closing documents were in 2 different names. My married name and my maiden name. My old loan was in maiden name and wanted my new loan in my married name but it seems there was not any proofreading when documents were filled out. My husband was to only be on the title yet he had to sign many other documents. At closing I filled out the paper to have the funds direct deposited and gave a voided check, yet I still received a paper check.
Make your loan originators be more specific about Debt to income ratio, before pre approval is given out. If we had known that, we would’ve did things differently. That was the only problem. Vonnye Wade with my Mac team was great. She communicated well. She deserves a raise.
Easy refinance and received a fantastic rate. Thanks!
Great service, minimal time processing and very little work required from me.
The entire team was great to work with. They made it an easy process that took place with consideration for my best interest and health.
No surprises. The online process was easy to understand and follow. I received updates regularly. The loan closed within the expected time. Great customer service from Larry.
People were friendly and helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.