PENNYMAC

Brian W. 

on Birdeye

5 years ago

Thank you for your service. 

MICHAEL D. 

on Birdeye

5 years ago

I communicated a week prior that my closing disclosure was inaccurate and a fee was not applicable. This was again communicated (both via telephone and by email) the day prior to close. Despite this; the closing documents sent to the notary were incorrect. As a result, my closing was delayed by nine hours and I had to juggle my children (Ages 1 and 3) while traveling to the notary’s home to finally close at 6 o’clock at night. This was a major inconvenience and ruined a positive time. 

Lamarrqueo J. 

on Birdeye

5 years ago

The Loan processor communicated every step of the loan process and answered all my questions. 

Lori N. 

on Birdeye

5 years ago

Very easy from beginning to end. 

CONNIE H. 

on Birdeye

5 years ago

. 

TEX B. 

on Birdeye

5 years ago

1. Very little documents required of me. 2. Communication was consistent and thorough. 3. Signing documents was streamlined and simple, at my home! 4. A to Z, best loan process I have experienced. 

Mark K. 

on Birdeye

5 years ago

Process from start to finish went smoothly. Professionals at every level 

Sona P. 

on Birdeye

5 years ago

People who told the truth, returned phone calls, and didn’t keep saying “that’s a different department. I don’t know what they are doing”. 

DONNIE A. 

on Birdeye

5 years ago

The loan process was efficient. PennyMac employees were professional & knowledgeable. This is the 2nd time I used PennyMac. I definitely recommend their services! Thanks for the refinance!