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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Our only issue was that the loan sat for days/weeks waiting for "Title" to do whatever they do, and there were several emails from Danyell to that effect. only after pushing to get a answer did "Title" finally get on the stick and get is through. I don't think it was Danyell's fault, but maybe she should be more insistent on answers from Title, sooner.
Very flexible with my schedule and very professional. Experience was easy and stress-free.
My rep Ariele did a great job for. Me The COVID work at home thing slowed things down a bit but everything moved along nicely Ariele and the Mac Team delivered as promised and I am very pleased with the transaction
Great
Communication was lacking to me and amongst their own associates. I was the one finding mistakes and bringing it to their attention. Penny Mac was disorganized, And messed up the closing 3 different times. I would never recommend them or use them again,
Very easy from beginning to end.
Better communication. Quite often, it was hard to get through to them or for them to respond to a question.
1. Very little documents required of me. 2. Communication was consistent and thorough. 3. Signing documents was streamlined and simple, at my home! 4. A to Z, best loan process I have experienced.
Process from start to finish went smoothly. Professionals at every level
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.