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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The loan application approval and underwriting process was very smooth and professional. The amount of information requested was very reasonable and when I called for assistance the response was timely. The only criticism I have is that I did experience some difficulty in completing the electronic forms.
Vonnye, helped to ensure the process was smooth and we had everything in order for closing.
We started the loan process in May - we kept having to provide bank statements because the loan kept getting extended. It felt like every month we were asked to provide the same documents. It was a hassle to constantly have to provide additional documents. On the other hand, we did get a good interest rate, so it was worth the hassle and time.
Jason was awesome.
From start to finish 22 days using only my cell phone my alarm processor was very patient and very accurate with his information regarding my refinance couldn’t ask for anything more.👍💥
My experience was great. All personnel involved with my loan process were knowledgeable and very professional. Thank you.
No communication for day/weeks at a times. No level of perosnalized service continuity. Loan officer and processor unresponsive often. Had to escalate to manager then would get call backs.
Great experience and fast. Best refi I have done. Really liked the closer who came to the house. Kudos to your selection of closers.
Since I was already a Penny Mac customer the process was super easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.