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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Faster communication when questions are asked would be great. I would also have preferred to have been able to speak with Jason over the phone rather than through email.
No communication for day/weeks at a times. No level of perosnalized service continuity. Loan officer and processor unresponsive often. Had to escalate to manager then would get call backs.
o
Danyell is the best!!!
All communication was timely and correct, and my questions were answered accurately!
nothing else to add
Between the money currently in escrow, the closing fees, points paid, the out of pocket amount paid at closing, the outstanding balance on the existing mortgage, the amount borrowed to pay off the existing mortgage, it's unclear to me what is rolled into the new mortgage, what is used to pay what and so on.
Blen was an absolutely wonderful person to work with
It was a very easy and painless process. Almost all of the work was done on-line or by others without my input.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.