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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionso
Danyell is the best!!!
All communication was timely and correct, and my questions were answered accurately!
nothing else to add
Danyell was very nice easy to talk to and understood where i was coming from with so many questions i ask because i was scared and some things i didn't know what if it was and she explained them.
It was a very easy and painless process. Almost all of the work was done on-line or by others without my input.
The refinancing process went very smooth, more smoothly than any other refi process I have ever gone through. I appreciate PennyMac's professionalism and efficiency. I am very pleased with my experience.
I found it difficult to reach anyone by telephone when I had questions. I left voice mail messages multiple times, but did not receive responses to most of them and received no responses to questions I emailed. We actually considered going with a different lender because we were not receiving follow up to our calls.
A very pleasant company to work with during a time of lots of stress. Great service and friendly staff. Recommend for anyone looking to buy a house.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.