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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThis is a great experience dealing with pennymac
They helped us through the whole process, gave great advice on which debts to pay off in order for us to have a better outcome, we have a very low interest rate, and they were very thorough.
Thanks
Simple, streamlined process
I found it difficult to reach anyone by telephone when I had questions. I left voice mail messages multiple times, but did not receive responses to most of them and received no responses to questions I emailed. We actually considered going with a different lender because we were not receiving follow up to our calls.
Blen Alemu was very knowledgeable, really caring and responsive. The whole process was easy, painless and much quicker than expected. I am a happy customer.
Danyell Gilbert is a highly qualified loan coordinator. She keep us informed every step of the way what was going with our refinance right to the end of the process. You would be very lucky to have her handling your loan / refinance needs. We have the highest admiration for her and how she worked with us. Richard & Donna D
The whole process was easy! Communication was clear and available.
It was good, not great. It took longer than expected, but otherwise it was smooth.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.