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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Quick and easy process
Lack of communication from Robert Gillesepe and William Long...Teresa and Kim were the only helpful representatives of the company...
It was an easy process.
The original loan officer was rude in communication and sent encrypted emails. I responded by copying and pasting the email in to the regular email letting him know this was not ok. This was not Jordan Smith, as he was great and responded to our emails without any issues.
Kristen was great but underwriting needs to get their collective acts together. Last-minute requests when we already approved nearly cost us our closing date.
It was a great experience, so glad I trusted PennyMac.
Wonderful team to work with. Easy to communicate and make sure all documents were submitted.
When I called PennyMac about refinancing options, I was so surprised that the company could help me totally on line. The assisting agent was courteous, knowledgeable, and quick to work the application process all on line. I love the well-run website and auto-pay process and would not even think of changing service providers. This is a loan-service company that I will stay with for a long time, and even future home ventures. Thank you.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.