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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsOur loan processor Lisa-danielle was the best!
Quicker turnaround time on the loan and less doc requests. My loan was already with PennyMac when I wanted to refinance. I thought using PennyMac would make the process easier and go faster. I was wrong.
Closing was much faster than I expected.
Thank you.
Very difficult on a simple refi. Asked over and over to correct my loan and every time it came back wrong. Asked repeatably to speak with someone higher up that understood what each line item meant and still got the run around. Finally reached out to Doug Jones and that seemed to help a little. Everyone expected me to close on a load that was incorrect so that they could get their payout. Very sad that a big company like PennyMac treats their clients so bad...
Overall it was a quick and painless process!
Smooth.
PennyMac's team was professional and courteous all the way from beginning to end. The process was seamless and timely. Excellent service!
Refinance went smoothly and quickly
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.