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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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DAVID C.'s profile image
DAVID C. 
5 years ago

Our loan processor Lisa-danielle was the best! 

Bennett Wayler J.'s profile image
Bennett Wayler J. 
5 years ago

Quicker turnaround time on the loan and less doc requests. My loan was already with PennyMac when I wanted to refinance. I thought using PennyMac would make the process easier and go faster. I was wrong. 

GERALD O.'s profile image
GERALD O. 
5 years ago

Closing was much faster than I expected. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
5 years ago

Thank you. 

Joel F.'s profile image
Joel F. 
5 years ago

Very difficult on a simple refi. Asked over and over to correct my loan and every time it came back wrong. Asked repeatably to speak with someone higher up that understood what each line item meant and still got the run around. Finally reached out to Doug Jones and that seemed to help a little. Everyone expected me to close on a load that was incorrect so that they could get their payout. Very sad that a big company like PennyMac treats their clients so bad... 

Ricky Davis i.'s profile image
Ricky Davis i. 
5 years ago

Overall it was a quick and painless process! 

TJ N.'s profile image
TJ N. 
5 years ago

Smooth. 

Hassan M.'s profile image
Hassan M. 
5 years ago

PennyMac's team was professional and courteous all the way from beginning to end. The process was seamless and timely. Excellent service! 

John S.'s profile image
John S. 
5 years ago

Refinance went smoothly and quickly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.