PENNYMAC

ALBERT Ingram J. 

on Birdeye

6 years ago

Excellent service.. 

MATTHEW K. 

on Birdeye

6 years ago

Communication was lacking from start to finish. Emails were never returned, phone calls were redirected to an un-named voicemail. After the notary cancelled my closing, I was never notified, and after calling Jason on Friday to ask about this, I received a call from Jason that Monday saying he was glad the closing went well...meanwhile the Notary had just cancelled (again) for Tuesday. Please take notes when talking to customers, and review them before calling those customers back. 

Putri H. 

on Birdeye

6 years ago

Danyell and Sarkis were great! Very responsive and easy to work with. 

William H. 

on Birdeye

6 years ago

My refinance went smoothly. No stress. 

Robert J. 

on Birdeye

6 years ago

Jasmine was very professional, courteous, and very patient with me as I am not entirely computer savvy. She was a delight to with. 

William B. 

on Birdeye

6 years ago

PennyMac was easy to work with you and the loan closed quickly. 

Angel C. 

on Birdeye

6 years ago

Ari'le kept informed an up to date. Really pleased with the process and courtesy. 

JOHNATHAN H. 

on Birdeye

6 years ago

Its was a great and smooth experience from the beginning, due to me not u understanding they took the time to explain te details with me.. 

MICHAEL R. 

on Birdeye

6 years ago

Good customer service