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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I received a few voicemails asking for documents that I had submitted days before. Even though I had to wait a very long time for everything to take place, if I didn’t respond within a day for something, I would get voicemails kind of threatening to void my whole process if I didn’t get back to you soon. Everybody was very nice, and everything ended up being very accurate, but these are just a few things I noticed.
Awesome people
Very smooth process
Mrs.R.Harris was Amazing. Kept me informed every Friday. But the Underwriter was Lousy. That was the reason I CLOSED Late. This is the second time with my own company. Never again would I use them.
The original person we dealt with was great in the beginning but when a question arose regarding upfront money we had to pay at closing he was not as cooperative. We were told we would not have to put any money down it would be put into the loan. It wasn’t and was made aware of this by the loan officer. The original guy we spoke to said he would take care of it. He didn’t. It was not the money it was not being told the truth originally. Penny Mac did make it right.
Jasmine was very professional, courteous, and very patient with me as I am not entirely computer savvy. She was a delight to with.
PennyMac was easy to work with you and the loan closed quickly.
Easy process, took longer than expected.
Good customer service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.