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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Donald H.'s profile image
Donald H. 
on Birdeye

4 years ago

She was kind, considerate, informative, polite and caring. She took the time to explain and answer any questions without making you feel like you were inconveniencing her. She is the type of person more companies need. She made the experience painless. She needs an award for being a good person 

Madonna C.'s profile image
Madonna C. 
on Birdeye

4 years ago

Kristen Griffin and Bailey Greene were my main contacts. The MAC team were all very positive. Mr Greene told me exactly what to expect with the mortgage process. He promptly returned calls and responded to all questions. Ms Griffin was my contact once loan was in review till close. Ms Griffin was responsive to all questions and concerns. The experience was professional and personable. My loan closed earlier then expected. A great experience with home buying. 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

4 years ago

Easy process, fairly clear about everything with closing. 

WILLIAM N.'s profile image
WILLIAM N. 
on Birdeye

4 years ago

had a little difficulty understanding the foreign accents of the people I spoke with 

Bobby P.'s profile image
Bobby P. 
on Birdeye

4 years ago

Wasn't expecting it to take 4 months to close on our loan talked with others that had gone through the process and they closed in as little as 3 weeks I would have thought no more then a month and a half at most but I also understand covid has had an affect on the times for this stuff just kinda frustrating time for everyone. Jordan did a great job and this should be no reflection on how he did as a person he was very professional and courteous when I spoke to him or emailed 

ERIN M.'s profile image
ERIN M. 
on Birdeye

4 years ago

Jasmine was great to work with! She always answered any questions I had immediately. Thank you for your support in this process. 

James B.'s profile image
James B. 
on Birdeye

4 years ago

Very professional, timely service. Made the whole process of closing easy. 

Edel Melendez F.'s profile image
Edel Melendez F. 
on Birdeye

4 years ago

.... 

MARION N.'s profile image
MARION N. 
on Birdeye

4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.