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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great customer service experience. The easiest mortgage refi I have ever experienced.
Excellent service, as a veteran I was treated better than when I tried to do my refinance through USAA (a veterans only organization)! I would recommend PennyMac to anyone!
The service was ridiculous. I will never use PennyMac again. I will tell all my friends don't use PennyMac. They continually ask for my mortgage statement for an address that was a bank. I explained to them I didn't own property at that address and that address was a bank. That I had a mortgage from that bank on my town home which I had already provided the statement to. The time frame was completely unreasonable at took a month and a half to refinance. they already had all my information becaus
The process was much longer than I was told it would be. We had made plans for vacation based on what I was told so I had to push hard to get this thing processed. I began to think it wouldn’t happen before we were scheduled to leave for vacation. Doing something this big by email was a big challenge.
There was an additional 4k dollars on the loan that wasn't part of what I agreed too. The loan was suppose to be 289k with closing costs included. All documents and communication before notary was sent out included closing costs. I will not be back for future business. The process took longer (due to covid im assuming) but was also inaccurate. If the loan couldn't have been matched then why put me through the process?
More accuracy by the underwriter when it came to reviewing my taxes and my current loan activity
Great service. Quick and easy process. Thanks to all who helped.
Great service and timely responses.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.