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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Chantelle Harper B.'s profile image
Chantelle Harper B. 
on Birdeye

4 years ago

Great experience, highly recommended. 

DENNIS R.'s profile image
DENNIS R. 
on Birdeye

4 years ago

Improve website. Answer calls with calls not emails. Don't wait months to close and blame it on covid that is old news. 

Carlos V.'s profile image
Carlos V. 
on Birdeye

4 years ago

Mr. Lusk was of great help during the loan process. He answered all my questions in a timely manner and made sure I was aware of evry step of the process. 

Sarah C.'s profile image
Sarah C. 
on Birdeye

4 years ago

5 stars out of 5 stars 

ALLAN V.'s profile image
ALLAN V. 
on Birdeye

4 years ago

Really good and professional experience. Like the attention of Tameka. Every time I call or summit documents I will get an answer the same day. Thanks a million. You guys deserve a five start certificate... Thanks.... 

CHRISTINA B.'s profile image
CHRISTINA B. 
on Birdeye

4 years ago

Expectiins were not clear. Had to include Areceli to get things done. She is the biggest asset to your company!!! 

NICOLE B.'s profile image
NICOLE B. 
on Birdeye

4 years ago

I am disappointed in this entire process from being to end. It started with Reid Wright telling me that I’d get near $9000 from refinancing my mortgage but I ended up only getting a little over $700 at closing! I feel bamboozled into refinancing my mortgage because the whole point in doing so was to have money to pay off some debt but I guess the messily $700 can help with a utility bill! Aida wasn’t prompt in getting back with me when I emailed her about my access code to sign documents. 

CHINEDU A.'s profile image
CHINEDU A. 
on Birdeye

4 years ago

As complex as the process of mortgage loans can be, there wasn’t a time during the process when I was confused about what was next. 

Charles S.'s profile image
Charles S. 
on Birdeye

4 years ago

Good people who cared about us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.