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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great experience, highly recommended.
Improve website. Answer calls with calls not emails. Don't wait months to close and blame it on covid that is old news.
Mr. Lusk was of great help during the loan process. He answered all my questions in a timely manner and made sure I was aware of evry step of the process.
5 stars out of 5 stars
Really good and professional experience. Like the attention of Tameka. Every time I call or summit documents I will get an answer the same day. Thanks a million. You guys deserve a five start certificate... Thanks....
Expectiins were not clear. Had to include Areceli to get things done. She is the biggest asset to your company!!!
I am disappointed in this entire process from being to end. It started with Reid Wright telling me that I’d get near $9000 from refinancing my mortgage but I ended up only getting a little over $700 at closing! I feel bamboozled into refinancing my mortgage because the whole point in doing so was to have money to pay off some debt but I guess the messily $700 can help with a utility bill! Aida wasn’t prompt in getting back with me when I emailed her about my access code to sign documents.
As complex as the process of mortgage loans can be, there wasn’t a time during the process when I was confused about what was next.
Good people who cared about us.
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.