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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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MICHELE R.'s profile image
MICHELE R. 
on Birdeye

4 years ago

Ms Harris was polite and has a pleasant voice. She made sure to communicate with us during the process. 

Jacqueline R.'s profile image
Jacqueline R. 
on Birdeye

4 years ago

There were a few times I couldn't get ahold of anyone to answer my questions. The time it took to close on my refinance was way longer than expected. 

Breann S.'s profile image
Breann S. 
on Birdeye

4 years ago

The process with PennyMac Loan Services was extremely smooth and efficient. 

Israel J.'s profile image
Israel J. 
on Birdeye

4 years ago

The process, was quick and accurate . All the PennyMac team did a great job with my refinance. I am happy , that me and my family are PennyMac customers. Thank you Johnson family . Stay safe . 

RYAN L.'s profile image
RYAN L. 
on Birdeye

4 years ago

Great job. 

ARMANDO Fabela J.'s profile image
ARMANDO Fabela J. 
on Birdeye

4 years ago

Good service. 

PATRICK F.'s profile image
PATRICK F. 
on Birdeye

4 years ago

What made it a great experience was the updated information on my loan request. 

VALERIE V.'s profile image
VALERIE V. 
on Birdeye

4 years ago

Faster turn around not almost 6 months, was told had a refund of 2000, when sat to close the actual refund was 243.00, lack of communication. 

CODY B.'s profile image
CODY B. 
on Birdeye

4 years ago

Kali was AMAZING!! She was very efficient with excellent communication throughout the whole process no matter how many questions I asked. She did everything she could to help move us along despite how busy Pennymac is with the popularity of the low rates. I am so happy that our refinance landed with her! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.