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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a painless process from application to closing. Everyone I worked with was great and very communicative. I recommend PennyMac to anyone looking for a mortgage.
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Everyone on the team was great except Maranda Howard. I had an issue with accessing a document. As soon as I realized their was an issue I emailed Gabriel Mann (he was great as well), he responded quickly and forwarded the email to Maranda Howard. I heard nothing back until the evening before my closing. Then every time I tried to call her the phone would cut off when it was transferred to her. She has poor communication and that almost kept us from closing.
Great group to work with. Very professional.
Lack of human communication. I know you’re busy, but this Communication was marginal
Very good.
It was very smooth.
Overall good and fast experience. Would recommend.
Due to COVID some document instructions were too basic and confusing. Having to leave a message and wait for a return call was concerning and frustrating. I had to submit my termite inspection 4 times. I would have appreciated more detailed instructions on messages regarding document need.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.