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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Joseph V.'s profile image
Joseph V. 
on Birdeye

4 years ago

Good job 

ROGER DIX J.'s profile image
ROGER DIX J. 
on Birdeye

4 years ago

Great experience 

KAZALIOU D.'s profile image
KAZALIOU D. 
on Birdeye

4 years ago

Communication 

WILLIAM B.'s profile image
WILLIAM B. 
on Birdeye

4 years ago

My communication with Rachel Harris was excellent. However, I had a question about my old loan payoff amount that Rachel could not answer. She said that she would get back to me. She did not, but someone else from PennyMac did, but they also couldn't answer my question. This person said that they would contact my original loan officer who get back to me. This never happened and I went into our closing without a response. Not Good. Also, my email to the loan officer was never returned.  

Kenneth W.'s profile image
Kenneth W. 
on Birdeye

4 years ago

It was very clear and quick! The process was easy! 

Amanda C.'s profile image
Amanda C. 
on Birdeye

4 years ago

Everyone was great and friendly, unfortunately time expectations were delayed due to covid . 

Dean Y.'s profile image
Dean Y. 
on Birdeye

4 years ago

Penny Mrva and Xavier made this a painless process. Appreciate the fine efforts of both. Thanks again for getting this done. 

Mary B.'s profile image
Mary B. 
on Birdeye

4 years ago

Even during Covid19. The whole experience from my initial call to the closing. Easy and worked and communication was prompt and answered. Thank you team pennymac. 

Marcus H.'s profile image
Marcus H. 
on Birdeye

4 years ago

Great experience with the penny Mac team. Very helpful polite and caring during the whole process. Would definitely use them again in the future. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.