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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great job Jacob Rogers. Thanks again.
The initial person Ramon Jeffries was clear and excellent. His communication was superior. Once landing with Marques there was no communication items were incomplete and there was NO RETURN communication. I will never do this this way again. In the future I will go with a broker. This was an excruciating experience.
Prompt, client-friendly service and good conditions offered.
Be more clear about how pay off funds are distributed and also give more accurate cash back information
My representative kept in constant contact with me ensuring I was always updated in regards to the status of my loan. And I always received a timely response when I sent an email or left a message. The process was seamless .
This experience started off very good. But somewhere, things changed. There was a lack of communication and the follow-up was no longer there. So to answer your question, more communication and follow up would have made this process so much better.
Very efficient
Impossible to communicate with any employee for any questions
Jason gave us great service from start to finish!.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.