PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
Select a rating
William F.'s profile image
William F. 
on Birdeye

4 years ago

It would help out alot if Pennymac returned emails and phone calls to their clients during the process of trying to refinance their existing loans with PennyMac. It was very difficult and time consuming trying to get answers and updates during the time frame. 

Robert V.'s profile image
Robert V. 
on Birdeye

4 years ago

. 

Thomas T.'s profile image
Thomas T. 
on Birdeye

4 years ago

Was not informed on new loan officer. New loan officer did not have correct information but did a great job helping me. 

Darrel D.'s profile image
Darrel D. 
on Birdeye

4 years ago

Our experience was easy and as quick as possible in our trying times. My questions were all answered in a timely manner and with precision. 

CATHERINE I.'s profile image
CATHERINE I. 
on Birdeye

4 years ago

It was a pleasure working with PennyMac with my refinance. Ari'ele was quite prompt with her responses. Considering our current situation with COVID, I'm thankful to have worked with someone who was patient with my questions and concerns. This is my second time refinancing my home with PennyMac, and I'm satisfied with the outcome for both times. Thank you, Ari'ele. Continue on with your professionalism and being patient with your customers. It's truly appreciated. 

Boris M.'s profile image
Boris M. 
on Birdeye

4 years ago

Prompt, client-friendly service and good conditions offered. 

FRANK I.'s profile image
FRANK I. 
on Birdeye

4 years ago

Very efficient 

THOMAS N.'s profile image
THOMAS N. 
on Birdeye

4 years ago

Jacob and the entire team were great! 

MARSTON G.'s profile image
MARSTON G. 
on Birdeye

4 years ago

My wife and I are very happy and satisfied for the quick service provided by all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.