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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Even though everything was done remotely, the process was smooth and the communications were detailed. Thanks!
Great service
Our experience was fantastic! The refinance process was overall smooth and well communicated. Any emails sent to Jason was answered within 24 hrs via phone or email. Thank you so much!
Process was slow, (we get the whole Covid19 thing) but in that drawn out process rates dropped and I feel you could have given us a better rate, especially as we were current customers in good standing.
I'm sure that if Covid19 was not affecting businesses and the environment was normal that my experience with Penny Mac would of been smoother. It was very hard to reach someone when I had a question. It took weeks to get a response during the months of April and May. Documents that were needed were being described in different terms from one level to another and that created miscommunications. Eventually everything worked out but it was frustrating at times. Thanks
Na
The process was seamless. Communication was clear and concise. It was great working with Pennymac.
Everything went smoothly once I requested a refinance of my home loan. Everyone I dealt with were knowledgeable and were able to give me pretty much an accurate account of what to expect and how much I would save with the refinance. I saved $100 a month!! Very helpful.
I hope we can do business again.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.