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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our questions were answered quickly and accurately.
The main person I was working with ended up getting sick so that delayed the communication process a little. We were also not told that we needed a certain document from my previous sale until we were sitting at the title company trying to sign the loan
I was told that my funds would be in my bank account Friday or this morning and nothing is showing! I need these to be there today ASAP!
My experience was easy and stress-free. I definitely appreciate that!
Lack of communication from loan processing agent
Overall experience was good. We were kept up to date on where we were in the process. Sometimes document were requested more than once.
Great customer service. Weekly status updates and requests. Overall a great experience. Darrien and Gary were very helpful, friendly and great to work with.
Accurate customer service
Four stars for the service we received from our loan officer who true to his word we were able to remain in contact from beginning to end. There were a couple of hic ups with our closing documents but all was resolved and we were able to close without delays.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.