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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our questions were answered quickly and accurately.
The main person I was working with ended up getting sick so that delayed the communication process a little. We were also not told that we needed a certain document from my previous sale until we were sitting at the title company trying to sign the loan
I was told that my funds would be in my bank account Friday or this morning and nothing is showing! I need these to be there today ASAP!
My experience was easy and stress-free. I definitely appreciate that!
Lack of communication from loan processing agent
Overall experience was good. We were kept up to date on where we were in the process. Sometimes document were requested more than once.
Great customer service. Weekly status updates and requests. Overall a great experience. Darrien and Gary were very helpful, friendly and great to work with.
Accurate customer service
Four stars for the service we received from our loan officer who true to his word we were able to remain in contact from beginning to end. There were a couple of hic ups with our closing documents but all was resolved and we were able to close without delays.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.