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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I was told that my funds would be in my bank account Friday or this morning and nothing is showing! I need these to be there today ASAP!
Great service and prompt weekly updates from my 3 the penny Mac associates. Very smooth and seamless closing.
The communication on this loan was terrible. Not sure it was Tameka's fault. We were supposed to close in April, then May, then June. We ended up not closing until early July. We sent emails asking and never got clear answers (again not Tameka's fault as this had been escalated above her) as to why this was taking so long.
Overall experience was good. We were kept up to date on where we were in the process. Sometimes document were requested more than once.
Easy process.
Four stars for the service we received from our loan officer who true to his word we were able to remain in contact from beginning to end. There were a couple of hic ups with our closing documents but all was resolved and we were able to close without delays.
This was unbelievable, this have been the without question the best mortgage transactions I have ever experienced. No stress and very informative. Superior Job.
Was a good experience overall.
Communication process seemed a little cumbersome. Either I didn’t fully understand the website or it was explained. Title company didn’t get my wife on the paperwork delaying the closing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.