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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThis was unbelievable, this have been the without question the best mortgage transactions I have ever experienced. No stress and very informative. Superior Job.
Everything was easy to refinance our mortgage with a lower rate ! No out of pocket expenses! We even got a couple of hundred dollars back at closing !
Was a good experience overall.
Communication process seemed a little cumbersome. Either I didn’t fully understand the website or it was explained. Title company didn’t get my wife on the paperwork delaying the closing.
Jack Lalwani, an operations manager really went above and beyond to ensure everything happens on time in spite of July 4th long weekend. He followed up until the loan got closed and fully funded. He’s a star employee who takes extreme care about both the customer needs and Penny Mac’s ability to fund loans in time to their customers.
Despite all the craziness going on in the world, the process all though not quick was painless and very easy. Very professional and polite staff members and a great experience over all.
Quicker to telephoned questions.
The process was quick an simple!
All went normal
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.