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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Thank you
I give PennyMac a five star rating especially during this time of a pendemic. They answered all my questions and needs promptly. It was a stress free process. All of the people, I talked to on the phone were courteous, professional, and friendly. If I buy another house, I'll use PennyMac again.
Availability of teams
Not closing on time and giving the same answer to me every time I call about the loan and not doing anything.
Easy, straightforward process
I was not given proper information, the day of signing my closing documents the numbers didn’t add up, no processing officer would answer the phone, people lied
It was Great.
Communication was horrible.
I was never able to call my loan officer with any questions or concerns. There were issues at closing where Pennymac told me to be at the Title Co, even though they had failed to send all the required documents yet. Also apparently my Mac team rep “was out sick” and when I called I could only reach his voicemail, and I have still yet to receive a single response from any of the many messages I left. At closing the payment amount went up $60 higher than what was on the original closing docs.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.