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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I’m giving 5 star rate for the people who help me processed my loan.
Communicated every step of the process and kept me informed.
I do not receive any communication from Jordan Smith. And I had to continually reach out for loan status and updates.
The whole team was awesome! The process was quick and painless. Hands down the easiest mortgage process I've been through.
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We were able to close on the home which was the ultimate goal. There were some delays however when it came to closing. The original closing date was June 2nd 2020 and closing happened on June 19th 2020. The delay was caused by issues on the termite report. Being a VA loan, I am sure the delays were caused on the VA's end. The Covid situation probably did not help either. I feel like Kristen did what she could to still make everything happen. We closed eventually so all is good.
Process did what I wanted it to do and met my expectations.
What paperwork that was needed was not told to us untill it was late. We missed the closing date twice. Our loan officer got sick and bo o e pushed our paperwork forward with out the realtor or me calling to ask a out. O ce the supervisor stepped in it moved forward
Great experience, easy closing. Everything went well. Matt was wonderful, explained everything. Miranda was clear and always responded to questions.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.