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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Humberto N.'s profile image
Humberto N. 
4 years ago

Excellent service!! 

PAUL M.'s profile image
PAUL M. 
4 years ago

awesome staff members 

GERMAN Davila U.'s profile image
GERMAN Davila U. 
4 years ago

Rhonda has great skills of communication. She is definitely an asset for any team she supports. 

Mark C.'s profile image
Mark C. 
4 years ago

Ceista Johnson was GREAT and helped me go through it...if it was not for her I would have gone somewhere else. 

Veronica B.'s profile image
Veronica B. 
4 years ago

Ms Freeby was friendly knowledgeable courteous and always available to answer any and all questions! 

David C.'s profile image
David C. 
4 years ago

Given the market was hot with new purchases and refinances, I felt like my refinance was getting lost in the shuffle. Janette and the team were trying hard, but information kept getting forgotten. I reminded the team on multiple separate occasions that our loan would have no escrow/impounds, but still paperwork came to me showing escrow amounts, even up until the end. Additionally our loan closing appointment was cancelled and we received no notice of this change, the push back to another week.. 

RONALD A.'s profile image
RONALD A. 
4 years ago

Good job 

ROSA Montana W.'s profile image
ROSA Montana W. 
4 years ago

Hi, Janette did a great job overall, in what was a loan process complicated by several external (eg wildfires and near evacuation) and internal factors (last minute need for subordination pw needed). Although we did have a couple of complications, Janette worked hard for us, and demonstrated excellent communication and responsiveness which was key for us. 

Shaun W.'s profile image
Shaun W. 
4 years ago

Na 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.