This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
First, Andrea was great. She seemed a bit over worked, so there was less frequent communication, but overall she was knowledgeable, attentative and very helpful. Second, the underwriting team asked for very unusual requests, asking me to have Pennymac be listed as first lien holder on insurance before I had a loan with Pennymac and having me address an obscure, needless issue with my appraisal. Glad underwriting is detailed, but there needs to be a balance.
Everything went smoothly and they worked with me to keep my business.
Closing documents not accurate Had to re schedule signing Took a long time to get answers to questions Ambiguity about my out of pocket closing cost was very stressful
Better communication and less misinformation. However, my loan officer was great and sharp everything she explained was accurate.
None
The whole process was super easy, and loan officers helped with making sure everything stayed on timeline to close and communication was awesome and helpful from start to finish. Thanks everyone that helped my wife and I complete our refinance.
From the beginning of my call to the processing of my loan it went seamlessly. Everyone was very professional and courteous. I would highly recommend that you use their services.
Great experience
price and communication
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,128 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.