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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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ROBERT C.'s profile image
ROBERT C. 
on Birdeye

3 years ago

It was difficult to get the actual closing scheduled. I would get an email/call from pennymac telling me a time, but would then get an email/call from the lawyer office telling me something different. We did get it scheduled so it turned out okay. 

Robert M.'s profile image
Robert M. 
on Birdeye

3 years ago

The entire process went smooth with no hickups along the way. Communication channels were always available and questions promptly answered. The ability handle all application documents and signature online simplified the process. 

ADAM L.'s profile image
ADAM L. 
on Birdeye

3 years ago

Everybody was very pleasant to work with throughout the whole process. 

SARA H.'s profile image
SARA H. 
on Birdeye

3 years ago

The process was great. The communication was wonderful. Everything went smoothly. 

David B.'s profile image
David B. 
on Birdeye

3 years ago

The penny Mac team I dealt with made it easy and seamless to refinance my home. I would recommend using penny Mac as a lender 

DEBBIE W.'s profile image
DEBBIE W. 
on Birdeye

3 years ago

Very good communication. Prompt and accurate. I would recommend Gina without hesitation. 

MARLA H.'s profile image
MARLA H. 
on Birdeye

3 years ago

My experience with PennyMac was hands down the most efficient and pleasant experience I have encountered in securing a residential mortgage. PennyMac was unsurpassed in accurate communication and attention to detail. It is without reservation that I would give PennyMac my highest recommendation. 

David G.'s profile image
David G. 
on Birdeye

3 years ago

Very quick and easy to work with. 

Oscar S.'s profile image
Oscar S. 
on Birdeye

3 years ago

The overall experience starting was great. There were a few minor hiccups with regard to funds to close. Communications and follow up over about 5-7 days were somehow not getting through to us and left us a bit frustrated nearing the holiday. In the end everything worked out as Affan originally explained to us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.