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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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CHERYL POTOP J.'s profile image
CHERYL POTOP J. 
on Birdeye

3 years ago

Personnel at PennyMac were very professional and helpful. Problems I had with the closing related to the title company and getting a notary to honor appointments made. The title company was supposed to give me a $100 credit for the inconvenience caused, but I still have not received it. 

DANIEL K.'s profile image
DANIEL K. 
on Birdeye

3 years ago

No issues, fast. and very smooth refinancing. 

Logan W.'s profile image
Logan W. 
on Birdeye

3 years ago

Process was fast and painless. 

Welmina S.'s profile image
Welmina S. 
on Birdeye

3 years ago

PennyMac team made the stressful process easier for me. Very efficient team of professionals. Overall, PennyMac offered the best loan terms that no other loan companies was able to beat. Thank you for an awesome experience! 

Salvador S.'s profile image
Salvador S. 
on Birdeye

3 years ago

Communication was the works I have ever had in the closing week. 

CHAD P.'s profile image
CHAD P. 
on Birdeye

3 years ago

This is the first time i did this process via e-mail. I thought it would have been easier. I will never go this route again. 

CARL M.'s profile image
CARL M. 
on Birdeye

3 years ago

The entire (refinance) process was mostly seamless, start to finish, and a much smoother process than the original mortgage. I would definitely recommend PennyMac for refinancing, I felt my time wasn't wasted and all of my communications with the team were valuable. 

JASON J.'s profile image
JASON J. 
on Birdeye

3 years ago

Hire people to answer your phones. If you offer a service such as mortgage assumption, HAVE AN ACTUAL TRANSFER NUMBER! After 5+ hours of being on the phone and a complaint to a federal bureau, i was able to START the process of removing someone from a loan. Only one person was honest with me and told me antransfer was pointless as there was no such thing as a transfer to an assumptions dep or anything remotely similar. 

Kecia J.'s profile image
Kecia J. 
on Birdeye

3 years ago

Brandon was very easy to work with, kept us informed and was very helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.