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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Personnel at PennyMac were very professional and helpful. Problems I had with the closing related to the title company and getting a notary to honor appointments made. The title company was supposed to give me a $100 credit for the inconvenience caused, but I still have not received it.
No issues, fast. and very smooth refinancing.
Process was fast and painless.
PennyMac team made the stressful process easier for me. Very efficient team of professionals. Overall, PennyMac offered the best loan terms that no other loan companies was able to beat. Thank you for an awesome experience!
Communication was the works I have ever had in the closing week.
This is the first time i did this process via e-mail. I thought it would have been easier. I will never go this route again.
The entire (refinance) process was mostly seamless, start to finish, and a much smoother process than the original mortgage. I would definitely recommend PennyMac for refinancing, I felt my time wasn't wasted and all of my communications with the team were valuable.
Hire people to answer your phones. If you offer a service such as mortgage assumption, HAVE AN ACTUAL TRANSFER NUMBER! After 5+ hours of being on the phone and a complaint to a federal bureau, i was able to START the process of removing someone from a loan. Only one person was honest with me and told me antransfer was pointless as there was no such thing as a transfer to an assumptions dep or anything remotely similar.
Brandon was very easy to work with, kept us informed and was very helpful
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.