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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was told I would get a discount, I don’t think I ever received. I was also told I would get money back if it didn’t close as (when it was supposed to) planned and I don’t think I ever got that.
Your rep did not wear a MASK
I constantly received requests for the same docs. I'd upload them to the website but often, my contact didn't get it. My contact was replaced 3-4 times. If I sent it by email, the next contact didn't have access to it. Communication was horrible. I received 3 requests for insurance certificate, which I immediately uploaded each time. Finally I called and my contact tells me I keep getting the request b/c the policy on the certificate had expired. No one bothered to reach out to explain.
They made my home purchase smooth and easy. This the third home they have financed for me.
Thank you
PennyMac was very easy to work with and spelled out all the details of my loan clearly and accurately. Both the loan servicer and originator were helpful and easy to work with. There were no hidden costs, fees, or expenses slipped in. The rate was extremely competitive. I would use them again.
Athena was great to work with.
I had no problems with Nicholas. He was always available to answer questions and didn't pressure us like other companies reps did. It was a pleasure working with him.
The process was easy and had good people to work with.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.