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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Ryan H.'s profile image
Ryan H. 
4 years ago

Ceista was great. She helped me through the entire process and was there anytime I had questions or concerns. 

FRANCIS Krouse I.'s profile image
FRANCIS Krouse I. 
4 years ago

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Kevin M.'s profile image
Kevin M. 
4 years ago

My interactions with Brandon were fine it is Tracey we had many issues. Also had issue with 2 people being on the loan and people not knowing it. Multiple requests for documents that I emailed which makes me nervous. Your system for looking at documents has an upload section but we were told not to use it. Your system was not the most user friendly. As well as the secured emails from Tracey. It should have been a smooth process as we had all docs from a re-if we just finished. 

SARIT D.'s profile image
SARIT D. 
4 years ago

The overall process was great and the loan was closed on time with the best rates. 

Gavin F.'s profile image
Gavin F. 
4 years ago

Amanda Rowe is the best. Really enjoyed working with her. She made this process super smooth and was able to address all of my concerns. Thank you Amanda! 

Lillian B.'s profile image
Lillian B. 
4 years ago

Christine was prompt, kept her promises and was knowledgeable. 

David M.'s profile image
David M. 
4 years ago

Carolyn was very helpful and kept me informed throughout the entire process. 

GASTON P.'s profile image
GASTON P. 
4 years ago

I was able to reach PennyMac for additional information. 

Christopher B.'s profile image
Christopher B. 
4 years ago

My experience with PennyMac representatives was professional, painless, and quite pleasant every step of the way. From my first conversation with a loan officer all the way through processing and closing, the process was clear and concise. I would highly recommend PennyMac as a mortgage company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.