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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was a great experience overall!
It was a painless process and saved us $30,000 over the life of the loan. One telephone call, a few emails and a visit at our home from a very pleasant notary to do the paperwork. No appraisal or out of pocket closing costs. Nice patient folks ready to answer any question.
To many people to deal with and when a new person took over there was no continuity from employees.
Excellent service. Skilled personnel at PennyMac. Friendly and supportive.
too many people involved and no one person to over see the process had to determine what part of the process was the problem and reach out to them process to refi took 3mos all the people i delt with were very friendly the communication was difficult email is the comms of choice of the company and it wasn't timely lost the signed documents, not Pmac fault however, pmac notified me they were charging a late fee overall Joya is a wonderful person and did get back quickly thank you Joya
Slow processing not a lot of communication at the beginning. But got a lot better at the end when Brandon was the contact person.
You required thatbtounpay my property taxes 2 month earlier than required and then required proof I have the funds to transfer the funds to you when funds were already transferred.
I had actually been working with another company but could not understand why it was costing so much to refinance. I called my current mortgage company (you) and I’m so thankful I did. Not only did Tiera *shop* for the best mortgage options for me, she explained everything in detail. I’ve never had this level of support. I will refer all of my friends to Pennymac and specifically Tiera Green-Mabson. She was fantastic to work with.
Hesham and Timothy are PennyMac team were phenomenal! They guided us through the process and were very helpful and answered any questions that we may have had. Very professional I would recommend Penny Mac to anyone who needs a home loan or a refinance.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.